General Questions

What is Healthyfy?
Healthyfy is a trusted online platform specializing in high-quality health and fitness products. We are dedicated to helping individuals achieve their wellness goals with innovative and reliable solutions.

Where is Healthyfy based?
Healthyfy is an online-only brand serving customers across India.

Orders and Shipping

How can I place an order?
Visit our website, browse through our product categories, select the items you need, and proceed to checkout.

Do you ship internationally?
Currently, we ship only within India.

How much does shipping cost?
All orders come with free shipping, no matter the size or value.

How long does shipping take?
Orders are shipped within 24 to 48 hours of purchase. Delivery usually takes 3–7 business days, depending on your location.

Can I track my order?
Yes, a tracking link will be sent to you via SMS and email as soon as your order is shipped.

Can I cancel or modify my order?
Once an order is submitted, it cannot be modified. Cancellations are accepted only within 24 to 48 hours of purchase.

Returns and Exchanges

What is your return and exchange policy?
We offer a 7-day return and exchange policy. Items must be unused, in their original condition, and returned with all tags and packaging.

What is the cost of return or replacement?
We provide free return pick-up through our courier partner, subject to availability in your area.

How do I initiate a return or exchange?
To initiate a return or exchange, contact us via:

• Phone: +91 8360036938 
• Mail: healthyfy.fit1@gmail.com
• WhatsApp Us: +91 83600036938

Where can I find your return policy?
Visit our Return Policy page at: https://healthyfy.fit/policies/refund-policy

Product Information

Where can I find product details?
Detailed product descriptions, including usage instructions and benefits, are available on each product page on our website.

Payments and Discounts

What payment methods do you accept?
We accept all major credit/debit cards, UPI, and other popular payment options during checkout.

Do you offer discounts or promotions?
Stay updated by subscribing to our newsletter and following us on social media for exclusive deals and special offers.

Customer Support

How can I contact customer service?
You can reach us through:

• Phone: +91 8360036938 
• Mail: healthyfy.fit1@gmail.com
• WhatsApp Us: +91 83600036938

What should I do if I receive a defective item?
Contact us immediately via WhatsApp or email with your order details and photos of the defective item. Our team will assist you in resolving the issue promptly.

Others

How can I stay updated with new products?
Follow us on social media and subscribe to our newsletter for the latest updates and product launches.

 

Operational Address:

Shop No. 29 NGM Stadium Road

Sunam (PB)

Pin Code - 148028